Latest news

2018 Annual Payor Conference Reference Tools

October 19, 2018

Thanks to all who spent the afternoon with us this week at the annual Lakeland Care Network Payor Conference. We hope it was a valuable day for you and your office or department.  Attached are presentations for your reference.  The link to ASR's summary is here.

CHAMPS - Get Enrolled!

October 16, 2018

Updated Medicaid Managed Care Plan Provider Enrollment Timeline

August 29, 2018: Health care providers that serve Medicaid beneficiaries are facing an upcoming enrollment deadline that is necessary for them to continue to receive payments from Medicaid. 

While the Michigan Department of Health and Human Services (MDHHS) has revised the timeline to give providers more time to enroll, the department is urging providers to complete the screening and enrollment process as soon as possible.

Flu Administration CPT/HCPC Codes for 2018 Flu Season

October 9, 2018

The Centers for Disease Control and Prevention (CDC) recommends that patients 6 months and older receive an annual flu vaccine.

This year’s seasonal flu vaccine will cover the three most common strains in the Northern Hemisphere, as identified by the CDC:

• A/Michigan/45/2015 (H1N1)pdm09-like virus

• A/Singapore/INFIMH-16-0019/2016 (H3N2)-like virus

• B/Colorado/06/2017-like (B/Victoria/2/87 lineage) virus

Please read the attachment for additional information.

Humana - Important Provider Portal Change Effective October 3, 2018

October 4, 2018

Humana’s secure medical provider portal is closing. Please make the switch to Availity now.


This is a repeat of an article originally posted on July 23, 2018 on the LCN website

On Oct. 3, 2018, the secure medical provider portal will close. Use the Availity Provider Portal instead to work with us online.


Take action today to avoid interruption to your work

Lakeland Care Network's 2018 Annual Payor Conference

October 1, 2018

The Lakeland Medical Office Association invites you to attend our October luncheon and half-day meeting, sponsored by the Lakeland Care Network.

Program:          Lakeland Care Network’s Annual Payor Conference

This year’s Payor Conference will feature the major payors in our market – including those who have Commercial, Medicare, Medicaid and dual eligible products.  Lakeland Care will also provide an update on our network's current projects and future initiatives.

Meridian - Monthly Informational Handouts

September 26, 2018

Meridian has provided some informational handouts on the following topics:

  • Influenza Vaccination
  • BMI Measurement and Counseling for Nutrition and Physical Activity
  • Prenatal Care/ Scheduling Postpartum Care
  • Chlamydia screening

UHC-CP Obstetrical Ultrasound Reimbursement Update

September 20, 2018

Starting October 1, 2018, UHC-CP is changing their Obstetrical Ultrasound Policy to further align with Medicaid guidelines. Medicaid doesn’t consider ultrasounds to be medically necessary if they’re done only to determine the fetal sex or provide parents with a photograph of the fetus. A detailed ultrasound fetal anatomic examination is also considered medically unnecessary for a routine screening of a normal pregnancy.


What’s Changing

UHC-CP willl implement these guidelines for claims processed on or after October 1, 2018:

Meridian Informational Handouts

September 20, 2018

Meridian has provided some informational handouts on the following topics:

  • Early and Periodic Screening, Diagnosis and Treatment (EPSDT)
  • Dental Care Information
  • Appropriate Treatment for Children with Upper Respirator Infection/ with Pharyngitis
  • Well Child Exams and Lead Screening
  • Potentially Harmful drug-Disease  Interactions in the Elderly
  • Childhood and Adolescent Immunizations
  • Colorectal Cancer Screening
  • Medication Reconciliation Post Discharge



Blue Care Network to Utilize AIM

August 24, 2018

Katie Rogers, our SW Michigan Provider Relcations Consultant for Blue Cross, has informed us that beginning 10/1/18, Blue Care Network (BCN) will utilize AIM for cardiology and high-tech radiology prior authorizations. If your office or department requests prior authorizations, please take advantage of several webinars that BCN has created for you.


Priority Health - Changes to High-Tech Radiology Authorization in eviCore

July 26, 2018

Priority Health is making changes to their eviCore prior authorization program based upon your feedback to better serve you while ensuring our members are getting high quality, cost effective care.

Starting on Sept. 5, a subset of the high-tech radiology CPT codes will stop auto approving and will require authorization.

This means:

Some requests may pend for additional information. Once the information is received a decision will be made within two (2) business days.

Humana - Important Provider Portal Change

July 23, 2018

Humana’s secure medical provider portal is closing. Please make the switch to Availity now.

On Oct. 3, 2018, the secure medical provider portal will close. Use the Availity Provider Portal instead to work with us online.

Take action today to avoid interruption to your work

The most up-to-date tools for working with Humana online are already available on the Availity Provider Portal. Please make the switch to Availity now to ensure continued access to Humana’s secure online tools.

Humana: Change of Provider Portal Coming

July 2, 2018

In October 2018, Humana will be permanently closing their secure portal on and migrating to 

Attached you will find an Availity Webinar Schedule if anyone in your office needs assistance, as well as an informative PDF about the upcoming switch.

Meridian Informational Handouts

June 28, 2018

Meridian has provided informational handouts on the following topics:

  • The American College of Radiology BI-RAD ATLAS and Mammography Quality Standards Act (MQSA)
  • Breast and Cervical Cancer Screening
  • Attention-Deficit/Hyperactivity Disorder (ADHD)
  • Care for Older Adults
  • Preventing Readmission: Following up with Discharged Patients
  • Meridian Provider Portal Update

Meridian Choice - Authorization Requirements

June 5, 2018

Attached you will find a listing of all services that require pre authorization for your Patients with Meridian Choice coverage.  A PCP visit does not require a prior authorization.  Meridian Choice is a option offerered on the Health Insurance Exchange.  LCN does PAR with this this plan.

LCN - Employer Services Hosts Conference on Aging Workforce

June 5, 2018


Preparing for an Aging Workforce

Are you prepared for an aging workforce? Does your organization have resources available to employees with aging or ill family members? Many people do not know where to turn for help when faced with challenges related to aging, retirement, illness, palliative care or end-of-life related situations. Learning about the aging workforce is an opportunity to better prepare your organization and your employees for this change of life.

Meridian Informational Handouts

May 24, 2018

Meridian has provided information sheets on the following topics:

  • Comprehensive Diabetes Care
  • Controling High Blood Pressure
  • Healthy Michigan Plan - Health Risk  Management
  • Medication Management for People with Asthma
  • Tips for Improving Medicatieon Adherence
  • Well Care Exams
  • Lead Screening
  • Meridian - What We Do

United Healthcare Dual Complete Medicare Advantage

April 18, 2018

Attached is information from United Healthcare regarding their new Dual Complete (HMO-SNP) program. Attached are two resources for your reference. There is a powerpoint which explains the program in detail, as well as a Quick Reference Guide for a handy reference.

Human Trafficking Presentation - Apps List

March 26, 2018

Attached is the list of apps that was discussed at the March LMOA presentation on Human Trafficking.  The apps listed are ones that the Michigan Human Trafficking Task Force encourages parents and teachers to know about.

Billing Midlevels for Priority Health Members

March 22, 2018

Lakleand Care has learned that Priority Health has only loaded some of the midlevels that we have credentialed since September of 2016, which is causing billing issues for our practices and hopsitals. Therefore, for Priority Health patients only, please continue to bill services provided by your midlevel practitioners, under their supervising Lakeland Care physician until further notice.

2018 myHealth Program Requirements

March 6, 2018

Lakeland Care Physicians and Advanced Practitioners:

We continuously encourage Lakeland associates and their spouses to have an ongoing relationship with their Primary Care Providers.  A new requirement, for Lakeland’s myHealth Wellness Program in 2018, is for participants to have a wellness visit between 1/1/2016 and 10/31/2018. Participants will receive credit based on the Z billing codes for wellness; additional paperwork is not required.

LMOA - March 2018 Luncheon

March 5, 2018

The Lakeland Medical Office Association (LMOA) invites you to attend our March luncheon and meeting.


PROGRAM:  The Reality of Human Trafficking in Michigan


Sex trafficking does not happen only in big cities. It is an evil that lurks throughout this country and around the world. It’s time to expose the darkness.  Come hear a personal story of survival, from Melinda, a human trafficking survivor.


NEW: UHC Dual Complete Medicare Advantage Plan

February 14, 2018

UnitedHealthcare Dual Complete (HMO-SNP) is now offered by UnitedHealthcare Community Plan of Michigan

Effective Jan. 1, 2018, UnitedHealthcare Community Plan of Michigan will begin to serve eligible members in a new Dual Special Needs Plan (DSNP) – UnitedHealthcare Dual Complete Medicare Advantage ‒ in the following counties: Berrien, Branch, Gratiot, Hillsdale, Tuscola and Washtenaw.

NEW Medicare Cards Soon to be Mailed

February 14, 2018

The Health Insurance Claim Number (HICN) is a Medicare beneficiary’s identification number, used for processing claims and determining eligibility for services.

The Medicare Access and CHIP Reauthorization Act (MACRA) of 2015 requires removal of the Social Security Number (SSN)-based HICN from Medicare cards to address current risk of beneficiary medical identity theft.

MACRA requires that CMS mail out new Medicare cards with a new Medicare Number by April 2019. Medicare will start mailing new cards in April 2018.

K&M Machine Terms from NAA

February 13, 2018

North America Administrators (NAA) was one of Lakeland Care's Employer-Specific payors. Lakleand Care providers participated with NAA only for the K&M Machine covered employees.  Lakeland Care just received notice that K&M Machine terminated with NAA effective 8/31/17. We are not aware of what payor they might have moved to.  Therefore, please ask K&M patients for an updated insurance card.

Healthy Michigan Plan MI Marketplace Option - Why an HMP HRA Matters

January 31, 2018

Effective April 2018, individuals age 21 and older who have incomes above 100% of the Federal Poverty Level and have been enrolled in a Healthy Michigan Plan health plan for at least one year without choosing a healthy behavior through a Health Risk Assessment (HRA) may move to the MI Marketplace Option.

Important notes:

CHAMPS Enrollment Enforcement- Deadline Approaching

January 31, 2018

CHAMPS Enrollment Enforcement

CHAMPS is Michigan Medicaid’s Provider Enrollment System

  • January 1, 2018, all providers furnishing services to Medicaid beneficiaries must enroll in Michigan Medicaid per federal requirements.

                        – Includes providers participating in a managed care organization’s provider network.