What is Lakeland Care Network?

Lakeland Care Network is a partnership between your physician and Spectrum Health Lakeland. We are the largest Physician Hospital Organization (PHO) in southwestern Michigan.  We are not an insurance company, but rather a comprehensive health care network of hospitals, physicians, and other providers who share a commitment to excellence.

Our provider panel consists of more than 130 primary care providers, and over 700 specialty care providers who are dedicated to serving the health care needs of our community. Spectrum Health Lakeland  includes three acute care hospitals in St. Joseph, Niles, and Watervliet, as well as multiple other state-of-the-art facilities throughout the region.

Administration / Contracting

Jim Nason
Executive Director
(269) 927-5398

Call Care & Call Center

Nancy Neal-Evans
Coordinator, Customer Service Center
(269) 983-0834
Monica Roney
Supervisor
(269) 927-5207
Sharon Yarbrough
Supervisor, Customer Service Center
(269) 985-4663

Continuing Medical Education

Heidi Filippo
CME Coordinator
(269) 983-8231

Employer Services

LeeAnne Carlson, MS
Manager of Lakeland Care, Employer Services
(269) 927-5308
Monica Constable, RN
RN Ambulatory
(269) 927-5448
Jennifer Gardner
Business Development Rep
(269) 927-5311
Melissa Hahn, MS,RN
Director of Business Development and Employer Services
(269) 927-5275
Kim Keiser, RN
Health Management Advisor
(269) 927-5396
Erica Walsh, ACE, CHC, CPT
Health and Wellness Coordinator
(269) 927-5105

Executive Health

Monica Constable, RN
RN Ambulatory
(269) 927-5448
John Gosling, MD
Physician
Melissa Hahn, MS,RN
Director of Business Development and Employer Services
(269) 927-5275
Daniel L. Hayward, MD
Physician
Kim Keiser, RN
Program Coordinator and RN
(269) 927-5396
Cathy Pampalone
Executive Health Operations
(269) 985-4474
Jay Shah, MD
Physician
Troy Thompson, MD
Physician

Network Operations

Cathy Pampalone
Network Operations
(269) 985-4474
Monica Roney
Network Operations Supervisor
(269) 927-5207

Quality and Care Management

Jill Bilton
Medical Care Coordinator
(269) 985-4414
Marcy Brown
Project Specialist
(269) 985-4414
Bobby Dabicci
Ambulatory Pharmacist
(269) 927-5333
Samantha Fell
Clinical Integration and Quality Improvement, Director
(269) 927-5399
Beth Fiskars
High Risk Care Manager
(269) 985-4407
Marshal Hammel
Improvement Specialist
(269) 985-4414
Lindsay Klein
Improvement Specialist, Sr.
(269) 927-5129
Jennifer MacMillan
Administrative Secretary
(269) 985-4404
Justin Maupin
Improvement Specialist
(269) 985-4414
Brittany Pappa
Improvement Specialist
(269) 985-4402
Naiha Sharma
Ambulatory Pharmacist
(269) 985-4414
Lashayna Whitfield
Comprehensive Care Coordinator
(269) 983-8300
Bradley Wright
Business Intel Analyst
(269) 985-4414
Jordan Zaluckyj
Supervisor, Clinical Transformation
(269) 985-4408