What is Call Care?

Call Care is a local professional answering service. The majority of our clients are physicians who require round-the-clock quality customer service, tailored to meet their individual needs.  This answering service was started in 2007 as a result of local physicians requiring stellar customer service for their off-hours phone needs.  Call Care also provides answering services for other local professional businesses.

What are the benefits of Call Care?

  • Call Care is open 24/7/365, so we are always there for you, and for your patients or customers
  • Our operators are trusted and experienced
  • We customize your account to meet your needs – from a personalized answer phrase, to client-specific instructions
  • We have a wide variety of call packages to choose from
  • Call Care is very competitively priced
  • All calls are recorded and monitored for quality

Call Care… we are your answer!

For additional information, contact Call Care at: 269-983-0834 or email us at callcare@lakelandhealth.org

Call Care

Call Care is a local professional answering service. The majority of our clients are physicians who require round-the-clock quality customer service, tailored to meet their individual needs.  This answering service was started in 2007 as a result of local physicians requiring stellar customer service for their off-hours phone needs.  Call Care also provides answering services for other local professional businesses.

Employer Services

Wellness is defined as a dynamic process of learning new life skills, and becoming aware of and making conscious choices toward a more balanced and healthy lifestyle. Lakeland Care Network is in a unique position to foster healthy relationships between your employees, our physicians, and professional health care providers. We work to help your associates be successful on their journey to improved health.

Executive Health

Stress, long hours, and frequent travel can put leaders at risk for diseases that affect performance and productivity. Through prevention and early detection, the Executive Health Management Program can help executives maintain and enhance their health.

Lakeland Care CME

The Lakeland Care CME program provides diverse, evidence based educational opportunities that increase physician competence, enhance practice performance, promote patient safety, and improve patient outcomes within our Southwestern Michigan community. Numerous delivery methods are available including interactive didactic lectures, panel discussions, multidisciplinary cancer conferences, and enduring materials. 

Patient Centered Medical Home

The Patient Centered Medical Home is a model of care in which a patient receives coordinated, proactive, comprehensive, and patient-centered primary care services according to his/her needs. A personal physician partnered with the patient and the patient’s family delivers care with the goal of increasing the patient’s quality of care, health care outcomes, satisfaction, and access to care.

Workers’ Compensation Case Management

Workers’ Compensation Case Management Services of Lakeland Care Network provides pro-active, results-driven disability case management services for Lakeland Health associates and regional employers. Our case management team facilitates medical treatment by securing timely appointments with skilled providers, delivering attainable return-to-work solutions, and promoting outcomes focused, quality, medical and vocational treatment to achieve pre-injury levels of function.