We know how important it is to have the Priority Health members you see assigned to your practice. That’s why we’re making changes based on your feedback to improve our member assignment.
We’ve started with our individual product reviewing our members’ assignment against claims data. Effective May 1, we’ve updated HMO and POS members’ assignments when they’re seeing a PCP different than the one chosen at enrollment. Members seeing a provider at the same office or accountable care organization (ACN) assignments will not change.