Humana: Humana claim payment inquiry resolution Guide, Availity information, tools and resources 2022 updates

From Humana:

Please read the Humana Claim Payment Resolution Handbook regarding significant updates, which include:

1. Pointing to Availity first
2. Including PCU form (it’s embedded in the document)
3. Language around reference numbers necessary

Also attached are: Humana Tools and Resouces Guide for 2022 and Availity 2022 Updates for your offices' information.

Please read the attachments for further details.