United Healthcare Extends National Public Health Emergency Temporary Program Changes

July 27, 2020

UnitedHealthcare recognizes that the persistence of COVID-19 cases across the country continues to have an impact on the healthcare system – both for COVID-19-related care as well as for regular preventive visits. To provide ongoing support to members and providers, UnitedHealthcare is extending many of the COVID-19 temporary program, process and coverage changes through Oct. 22, 2020. Full details, including applicable benefit plans and service information, can be found online.

Implementation of these temporary changes may vary by health plan and for self-funded customers. State-specific and Medicaid rules, regulations, date limitations or exclusions may also apply.

Specifically, the temporary changes include:

  • Cost share waivers for COVID-19 testing-related visits, testing (diagnostic and antibody) and treatment
  • Telehealth coverage for COVID-19-related services for in- and out-of-network providers
  • Telehealth coverage for non-COVID-19-related services for in- and out-of-network providers

Implementation by health plan may vary.


UnitedHealthcare thanks all health care professionals for their continued efforts toward helping our members and communities stay healthy. During this unique and challenging time, ensuring that our members can access the care they need is critically important.

We’ll continue to monitor updates from the Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS) as well as state and local public health departments and adjust our processes accordingly. For UnitedHealthcare COVID-19 related resources for providers, learn more at UHCprovider.com/covid19.