Effective April 5, 2021, you will be directed to GuidingCare to request musculoskeletal authorizations, instead of eviCore. Our portal will direct you automatically to GuidingCare as you start to enter the authorization details.
There are no new authorizations or other changes currently. You’ll continue to use eviCore for high-tech imaging and genetic testing authorizations. Retro authorizations for musculoskeletal services will continue to be processed by eviCore.