Meridian Complete - Request Submission Updates

January 7, 2020

In an effort to streamline the authorization process for the MeridianComplete services managed by H3, providers can submit requests directly to H3/Innovista via the submission options below.

Title/Primary Service        and         H3 Number                                                                   

Inpatient Admissions                                          313-263-5233

Post-Acute Admissions                                         313-918-1847

Pre-service Expedited                                         313-879-1161                                                 

Pre-service Standard                                          313-263-5245 


  •          Phone: 855-323-4578


The following actions are being taken in order to promote these new options:

  •  Online PA form instructions have been updated to include Innovista submission options.


  •  Michigan MeridianComplete and MeridianCare will no longer be selectable options on the Meridian Online PA form
  •  An update will be included in the January November Monthly Update informing providers of the updated PA submission options. Additionally, the attached notification will be posted on the Bulletins page which provides a high-level summary of 2020 MeridianComplete UM updates/changes and includes a complete grid of PA submission options across all services and vendors


Please note current MeridianComplete fax lines will remain active through 2/1/2020.