The Lakeland Medical Office Association invites you to attend our April luncheon and seminar.
Program: Communication Breakdown: Why it happens, how it hurts patients, and what we can do about it.
Effective communication is essential to providing quality medical care. Providers, care team members, and especially patients rely on information. We all know this yet despite new methods and more effort focused on communicating, crucial information is missed. We will look at litigation trends and various claim scenarios where communication created challenges. Reviewing these common issues can help you, your practice, and your organization improve patient safety, minimize medical errors, and thus, limit your exposure to malpractice claims.
Learners completing this activity will be able to:
- Identify barriers to communication in the practice of medicine
- Review claim scenarios involving communication breakdowns
- Apply practical techniques to reduce professional liability risks and increase patient safety
Speaker: Aaron R. Hamming, JD, Risk Management Consultant
Michigan Professional Insurance Exchange (MPIE)
Date: Wednesday, April 17, 2019
Time: 11:45 a.m. - 2:00 p.m. (lunch: 11:45 - 12:30, program begins at 12:30)
Location: Hilton Garden Inn, 1300 Cinema Way, Benton Harbor, MI
Cost: LMOA Members: $20.00 per person
Non-Members: $30.00 per person
Late Registrants: $30.00 per person
Payment: Payment is expected by the meeting date and can be made at the door via a check made payable to Lakeland Medical Office Association, or with cash (exact change), or you can mail your check to LMOA, PO Box 144, Stevensville, MI 49127.
RSVPs are required to attend to ensure adequate seating and lunch. CLICK ON THE LINK BELOW TO SUBMIT YOUR RSVP. We must have your RSVP by noon on Friday, April 12, 2019.
Please note: If you are unable to attend and have already sent in your RSVP, but it is past the RSVP deadline, please send someone else in your place as you will be responsible for the cost of the lunch.
If you have any questions or if you are having difficulty with the link, please contact Deb Akins at (269) 428-2140 or email@example.com.