January 5, 2021
Humana has provided us the attached Power Point presentation regarding their NEW authorization process -- Cohere. This process began on 1/1/2021.
Please read the details in this attachment about how to submit a request, the clnical review process, peer to peer consults, and many more details regarding this new authorization system.
There are also training webinars that your team can sign up for to learn more about Cohere: www.coherehealth.com/register. Alternatively, our library of training materials is available here.
Also attached is a repeat handout that details where to find information throughout the Humana system. Please read the Tools and Resources attachment for many details your office may need!
