Humana has provided the latest provider manual and links to their resources for your office use.
Subscribe to receive our quarterly newsletter, Humana Physician News
Please click the link for the current claims Resolution Guide https://www.humana.com/provider/support/publications/
Healthcare providers Policy Questions http://apps.humana.com/tad/tad_new/Home.aspx
Provider Support Tools https://www.humana.com/provider/support/tools/making-it-easier
Provider Resource Guide https://docushare-web.apps.external.pioneer.humana.com/Marketing/docushare-app?file=2554955
Helpful Tools https://docushare-web.apps.external.pioneer.humana.com/Marketing/docushare-app?file=4269642
Humana Provider Resources: https://www.humana.com/provider/
Humana COVID-19: https://www.humana.com/provider/coronavirus
Humana Claim, Provider Payment Integrity, Code Edit Resolution Process: Claim payment inquiry resolution process guide
Humana Claims Resources: https://www.humana.com/provider/support/claims/
Humana Provider Contact Center: Commercial 1.800.448.6262, Medicare 1.800.457.4708. Always obtain reference number.
Humana Provider Payment Integrity Customer Service: Clinic Audit, Refund and Recoupments, 1.800.438.7885
Humana Pre-Authorization, Referrals and Notifications: www.Availity.com, 1.800.523.0023, www.Humana.com/PAL
Humana Provider Concierge Unit: If your claim payment inquiry is not resolved with the call to the Provider Contact Center, you may escalate your concern by submitting a secure email with call reference number, claim information, reason for payment dispute and your contact information to HumanaProviderServices@Humana.com
Humana Centralized Provider Relations Copy of Physician contract, Physician fee schedule, Contract Status Inquiries, Effective Dates, 1.800.626.2741
Humana Provider Self Service: Benefits/Eligibility, Referrals/Authorizations, Claims, ERA/EFT. Register at www.Availity.com
Humana Join the Network: https://www.humana.com/provider/medical-providers/network/
Humana Provider Support Tools / Education on Demand: Making It Easier /Quick Reference Guide
Humana Provider Manual and Other Publications: www.humana.com/provider/news/publications
Humana Healthy Horizons OH Medicaid: www.Humana.com/HealthyOH
Humana Market Email: Demographic changes, contract language clarifications, copy of contract, copy of fee schedule: inproviderupdates@humana.com (IN), MichiganMarket@humana.com (MI), ohionetworkspecialist@humana.com (OH)
