CIGNA - Introduction of Evernorth

September 29, 2020



Introducing Evernorth

Today, we are taking a critical step forward in delivering on our mission to be the leading health services company in our industry in order to fundamentally transform and evolve the health experience for millions of people around the world. With the launch of Evernorth, a new brand for our growing, high-performing health services portfolio, we are accelerating delivery of innovative and flexible solutions to meet the diverse needs of health plans, employers, and government organizations.

Tim Wentworth will serve as Chief Executive Officer of Evernorth, which brings together our vast array of health services capabilities, as well as those of partners from across the health care system. By coordinating these best-in-class service capabilities to complement one another and work seamlessly together, Evernorth transforms them into comprehensive solutions that drive the most value for clients, patients, and providers in areas including pharmacy solutions, benefits management, care solutions and behavioral health, and data and analytics.

What this means to providers
While you and your patients may see communications reflecting the Evernorth brand, it will not affect your day-to-day business with Cigna, Express Scripts, eviCore, or other affiliated companies at this time. You will continue to leverage existing systems and methods for submitting claims, requesting precertification, getting reimbursed, and other transactional activities. And, we will continue to work together to drive improved affordability, predictability, and simplicity in health care as we do today.

This is only the beginning. Evernorth represents our belief that health is the starting point of human progress and potential – and through Evernorth – we will elevate health for all.

Thank you for your continued partnership as we embark on this exciting new chapter. If you have any questions, please call Cigna Customer Service at 800.88Cigna (882.4462).