Blue Care Network - Notification to PCPs Regarding an Error that Assigned Members to a New PCP

February 10, 2022

Dear Medical Care Group Business Administrator:

At the beginning of January, Blue Care Network experienced a system error that assigned some BCN members to a new primary care physician in error. We corrected the error Jan. 26, 2022, reassigning the members back to their original PCPs.

Some physicians in your medical care group were impacted by this error. We are mailing the attached letter to each physician who had one or more of their members moved and then reassigned. If you would like a list of your affected physicians and their members, please reach out to your provider consultant.

We apologize for this error.

Sincerely,

Blue Cross Blue Shield of Michigan and Blue Care Network