BCBS and BCN - Physician Letters Mailed in March About Additional Pharmacogenomics Test Opportunities

March 13, 2023

Dear BCN-Affiliated Medical Care Group Business Administrator:

Blue Care Network mailed additional letters at the beginning of March 2023, to primary care physicians and prescribers with BCN patients who are being offered the opportunity to receive a pharmacogenomics test as part of BCN’s new Blue Cross Personalized MedicineSM program.


One or more of your physicians is included in this additional mailing. Attached is a generic copy of the letter mailed. In addition, each physician received a list of his or her patients being offered the test and a copy of the member communication (also attached).


If you would like a list of your physicians and members involved in this mailing or the earlier January mailing, please contact your provider consultant.


Elect to receive regular reports of your physicians and members involved in this program

We want to make sure you stay informed about your patients and practices who are offered this free testing opportunity. The best way to do that is to sign up to receive regular reports by emailing RXQualityPrograms@bcbsm.com with the names and email addresses of desired recipients for your group. When you do, we’ll send you a report, typically monthly, through secure encrypted email with information on your group’s patients who have been offered a RightMed® PGx test and their primary care physicians and prescribers.


If your group has already opted in to receive these reports, thank you. We’ll stop sending you emails like this one when we send additional mailings for this program that involve your group as you’ll receive that information through the monthly reports. 


If you haven’t opted in yet to receive these reports, please do so today.


Please ask your physicians to authorize requested tests

As members request the test, our vendor OneOme is faxing the primary care physician’s office and asking that the PCP (or office staff on behalf of the PCP) authorize the test online. This can be done easily by creating a login at MyRightMed.com/BCBSM-providers.* We would appreciate your assistance in encouraging your practices to authorize these tests so the member’s test can be sent out quickly.


Training on Blue Cross Personalized Medicine for you and your practices

We announced additional webinars on precision medicine and pharmacogenomics in the March-April 2023 issue of BCN Provider News, page 8.



Case study focus

CME credit

Monday, March 27, 8 a.m. Eastern time



Wednesday, April 26, noon Eastern time



Wednesday, May 24, 8 a.m. Eastern time

Behavioral health



Visit our provider training website to register for a webinar or view previously recorded trainings, including one specifically for primary care offices which still offers CME credit.


  • If you are already registered for the provider training website, login.
  • If you’re not already registered, request access.
    1. We recommend using the same email you use to communicate with Blue Cross and BCN for other provider-related needs. This will become your login ID.
    2. Login.
    3. On the main page, click the webinar event you wish to attend under Upcoming Events on the right side of the page.
    4. Click the Register button to complete your registration. You can add the event to your email calendar by clicking the Add to your calendar button on the confirmation page or opening the calendar attachment in the confirmation email.
  • To watch previously recorded webinars on the provider training site, login and use PGx or personalized to search for the sessions.


Please direct questions to OneOme at 1-844-663-6635 or email them at support@oneome.com.