Motivating Others: A Risk Management & Patient Safety Perspective
- Giving feedback to impact behavior
- Making it safe for people to speak up (safety culture)
- Persuasion and negotiation skills to improve care
Michelle Hoppes, RN, MS, AHRMQR, DFASHRM
President, Michigan Professional Insurance Exchange (MPIE)
Margaret Curtin, MPA, HCA, CPHRM, DFASHRM, CPCU
Director, Risk Management and Education, MPIE
|11:45 a.m.||Lunch buffet opens*|
|12:30 p.m.||Presentation begins|
The Vineland Center, 1155 Vineland Rd., St. Joseph, MI
|LMOA members||$ 15.00 per person|
|Non-members and late registrants**||$ 30.00 per person|
*Vegetarian lunches plated individually only upon request. Indicate veggie option on your RSVP.
** Registrants are considered late if the rsvp is received after 4 p.m. the Friday prior to the meeting.
RSVP’s are required by Friday, April 11th. Respond today!!